A clogged, overflowing toilet combined with an embarrassed and angry customer is every business owner's nightmare. Restroom access for customers is a good way to provide an extra level of service for your customers, but only if everything is in peak working condition. The following tips can help you avoid a plumbing disaster at your commercial location.
Tip #1: Schedule Regular Inspections
Often, a problem can be spotted and prevented well in advance of it actually occurring. Create a restroom inspection log and make sure your employees follow it closely. These work by requiring thorough inspections every one to two hours. An employee will inspect first for cleanliness – does the restroom need swept, wiped down or mopped? They will then restock paper and soap products. Finally, they should perform a plumbing check. They should flush the toilet and make sure it works properly, followed by running the faucet to ensure that the water pressure and drain are working correctly. Any issues are immediately reported so they can be repaired.
Tip #2: Keep Basic Plumbing Tools on Hand
Every business needs two plungers. One larger plunger is for the toilet, and a smaller plunger is for the sink. Store these in a bucket in your cleaning closet and make sure every employee knows how to use them. You may also want to keep a drain snake on hand for cleaning out sink drains. Snakes shouldn't be used in the toilet, because they can scratch the porcelain.
Tip #3: Use Drain Protection
Paper towels and foreign objects are the biggest causes of clogs in business restrooms. Make sure screens are installed over all drains in sinks and urinals. You may also want to skip paper towels completely and opt for air dryers instead. In the stalls, provide a small trash can along with instructions to throw away hygiene products as opposed to flushing them.
Tip #4: Perform Weekly Leak Inspections
The heavy use of a business restroom can make fixtures more prone to leaks. Check faucets at least once a week to make sure there are no slow leaks. These types of leaks are usually a quick fix, since a simple washer or O-ring is all that requires replacement. Silent toilet leaks can also be an issue. To check for these, place a couple of drops of food coloring in the tank. Wait 15 minutes – without flushing – and then check the water in the bowl. If the food coloring is in the bowl, you have a silent leak. Call in a commercial plumber like DiRosato Plumbing and Heating to fix the issue.